Stress-Test Your Exams

No More Drama on Exam Day

Join four assessment practitioners for a roundtable on what really makes exam delivery bulletproof, bringing perspectives from exam operations, support and platform technology.

Nicola Kurtz and Audrey Carter (Chartered Accountants Ireland), Aiden Molavi (Cirrus Service Desk) and Jeroen Habets (Cirrus CTO) will each share battle-tested practices from their work managing high-stakes exams.

Then we go off-script: Moderator Cristina Gilbert opens the floor for an honest discussion, exploring the blind spots most organisations overlook, the “gotchas” that catch even experienced teams and what the tech and services teams see from their different vantage points.

This isn’t a standard webinar, it’s a working conversation with people who manage exam delivery every day.

Missed it? No problem. Fill in the form below to get the recording.

Meet the Experts

Nicola Kurtz

E-Assessment Project Lead,
Chartered Accountants Ireland

As E-Assessment Project Lead at Chartered Accountants Ireland, Nikki ensures exam day runs like clockwork: smooth, predictable and refreshingly boring.

Audrey Carter

Systems Technical Support Lead, Exams
Chartered Accountants Ireland

With a focus on thorough dry runs, comprehensive candidate preparation and robust contingency planning, Audrey has mastered the art of making high-stakes testing feel routine.

Aiden Molavi

Customer Success Manager,
Cirrus Assessment

Aiden has seen it all from the service desk trenches. He knows exactly which exam-day issues strike most often and more importantly, how to stop them before they start. His frontline experience gives him unique insight into what actually goes wrong when the pressure is on.

Jeroen Habets

Chief Product & Technology Officer,
Cirrus Assessment

Jeroen leads the team that ensures Cirrus can withstand any kind of exam-day chaos. He drives stress-testing to find breaking points and fortifies infrastructure so exam admins and candidates expeirence nothing but smooth exams.

Cristina Gilbert

Strategic Partnership Manager,
Cirrus Assessment

Moderator Cristina keeps the conversation on track, practical and running on time (ish). She wrangles experts, translates tech-speak into plain English and makes sure you walk away with strategies you can actually use.

What We Covered

4:00pm

Welcome and introduction

4:05pm

The technical perspective

Jeroen revealed what goes into building exam infrastructure that doesn’t fail and the questions you should ask your platform provider.

4:15pm

Insights from the Cirrus Service Desk

Aiden revealed the most common problems his service desk sees on exam day and the practical steps that prevent them.

4:25pm

An exam admin’s playbook

Nicola Kurtz and Audrey Carter shared how Chartered Accountants Ireland uses dry runs, candidate prep and contingency planning to keep high-stakes exams drama-free.

4:40pm

Open discussion and Q&A

Cristina Gilbert moderated an open conversation where panellists shared perspectives, answered audience questions and explored the common challenges and solutions across exam delivery teams.

5:00pm

Close

Key Takeaways

This webinar delivered genuinely practical insights from people who run high-stakes exams in the real world.

Nicola’s playbook from Chartered Accountants Ireland offers battle-tested strategies you can implement immediately, while Aiden’s service desk experience reveals the most common pitfalls and how to avoid them. Jeroen’s technical deep-dive gives you the right questions to ask your exam platform provider.

Whether you’re planning your first digital exam or looking to bulletproof your existing process, you’ll find actionable takeaways you can use right away.

Stress-Test Your Exams