With you from day one. And every day after. Technology is only part of a successful assessment programme. The real difference lies in how well it is implemented, supported and continuously improved.
Every Cirrus client starts with a structured, tailored implementation, guided by a dedicated team of assessment specialists who combine deep platform knowledge with real operational experience.
Because going live is just the beginning.
Deep dive into your current assessment process, infrastructure and requirements. We tailor the implementation structure and change management process to your needs.
Full product implementation, including the migration of question banks & other assessment data and setting up software integrations and APIs.
Custom training program to help your users adapt to Cirrus and get the most out of it.
Review of the entire implementation process to make sure you are ready to go live with confidence.
Think of us as an extension of your team, on hand with proactive support, best practices and everything you need to get the most out of Cirrus.
Your dedicated Customer Success Manager stays with you long after go-live. During onboarding we work with you to identify the training and certifications your team needs to get the most out of Cirrus.
As your programme develops we continue to offer follow-up training, workshops and best practice guidance to make sure you are always getting maximum value from the platform.
Our Service Desk team are available on the following platforms to answer any questions and resolve customers’ issues:
Our free Assessment Process Check provides a structured, confidential view of your current assessment programme, highlighting strengths, risks and opportunities for improvement.
Answer 12 questions across strategy, delivery, design and data and get a clear, personalised breakdown of where your assessment operation is strong and where to focus next.