On-boarding
Change is never easy, but the Cirrus e-assessment implementation specialists make the process as painless as possible by guiding your team step-by-step through the implementation.
Discovery
Deep dive into your current assessment process, infrastructure and requirements. We tailor the implementation structure and change management process to your needs.
Implementation
Full product implementation, including the migration of question banks & other assessment data and setting up software integrations and APIs.
Training
Custom training program to help your users adapt to Cirrus and get the most out of it.
Delivery
Review of the entire implementation process to make sure you are ready to go live with confidence.
Go live!
Customer Success
The Cirrus Customer Success team support you and share best practices and updates about new features and the product roadmap.
Cirrus Academy
Cirrus Academy helps you identify which training and certifications you need to ensure you get the most out of using Cirrus. During the Discovery phase of the Implementation, we choose which type of training your organisation requires and who will attend these training sessions. The Cirrus Academy also offers a Certification program for advanced users.
Consultancy
Beyond Cirrus Academy, the Cirrus Consultancy team offer various services to help you streamline your assessment process:
Business consultancy
Our specialists can draw on extensive e-assessment knowledge and industry experience to offer you e-assessment Best Practices.
We use a holistic approach to advise you on the best way to implement and use an e-assessment platform in your organisation, how to adapt your organisation to digital exams, and more.
Implementation consultancy
Implementation consultancy offers you a step-by-step implementation plan, including guidelines, documentation and more.
We can coach your team on change management best practices to ensure your entire organisation is on board with the implementation.
Project Management
Our experienced project managers use a PRINCE 2 Agile PM approach to define a process and plan for you to achieve project goals for all teams and stakeholders, among others by creating and implementing clearly defined communication plans.
Customer Support
Our Service Desk team are available on the following platforms to answer any questions and resolve customers’ issues:
The Cirrus Customer Success team regularly share best practices and updates about new features and the product roadmap via email, webinars, blog posts and roundtable discussions.
Curious to see how Cirrus can benefit your organisation?
News
Cirrus Hidden Gems – Item and Assessment Versioning
Cirrus Item & Assessment Versioning lets you make changes to live items – improving or updating questions – without losing valuable statistical data.
